Managed Services & Distinctive Features

Jelastic PaaS hosting partners can offer a number of additional services and benefits that are not configured on the platform by default. The availability of these services is displayed in the cloud catalog through the special badges under the hosting provider logo. End-users can hover over each one for a short description of the benefits a particular badge represents. Availability of such services can influence a user’s decision to select one platform over the other, so it is recommended to ensure all possible functionality and services are added within your platform.

Below you can find more details on each of these additional services and the steps required to receive the appropriate badge at the Jelastic Cloud Union.

Note: If your platform provides any of these features but does not have an appropriate badge at Cloud Union, please contact your assigned technical account manager (TAM).

WordPress: Managed Services WordPress: Managed Services

A Jelastic partner should have expertise in WordPress hosting in order to offer managed services and high level of support for the customers. The users get access to cost-effective standalone and highly-available cluster packages.

wordpress services

If you want to get the Managed WordPress Services badge at Cloud Union, please inform your assigned technical account manager (TAM) about your experience with this application management.


Jelastic Certified WordPress Performance WordPress: Certified Performance

wordpress performanceHigh performance drastically improves customer experience, as well as influences ranking in search engines, bounce rates, page view numbers, conversion rates and thus profits. This badge ensures that a platform provides enterprise-level performance while running WordPress clusters.High performance drastically improves customer experience, as well as influences ranking in search engines, bounce rates, page view numbers, conversion rates and thus profits. This badge ensures that a platform provides enterprise-level performance while running WordPress clusters.

If you want to get the Certified WordPress Performance badge at Cloud Union, ensure that the WordPress packages are available at the Marketplace and contact your assigned technical account manager (TAM) to run the required performance tests.


LiteSpeed LiteSpeed

The platform supports LiteSpeed Web Server (PHP application server) and LiteSpeed Web ADC (load balancer). These software stacks require additional license-based payments and can be available for installation via the environment topology wizard.

litespeed servers

If you want to configure LiteSpeed support on the platform, please contact your assigned technical account manager (TAM).


Premium CDN Premium CDN

An out-of-the-box integration with HTTP/3 ready Premium CDN that is packaged for one-click installation on top of customers’ environments (an add-on solution) in order to ensure lightning-fast performance at global scale.

premium cdn

If you want to configure Premium CDN add-on support on the platform, please contact your assigned technical account manager (TAM).


Kubernetes Kubernetes

A Jelastic partner should have expertise in Kubernetes hosting in order to offer managed services and high level of support for the customers. The preconfigured Kubernetes cluster package must be available from Marketplace for deployment and management of fault-tolerant containerized applications.

kubernetes cluster

If you want to get the Managed Kubernetes Services badge at Cloud Union, ensure that the package is available at Marketplace and inform your assigned technical account manager (TAM) about your expertise in Kubernetes hosting.


Docker Native Docker Native

The platform provides Docker Community Edition with native support of Docker Registry, Docker Engine, Docker Compose and Docker Swarm functionality. The solution is pre-packaged and can be installed by customers in one click via Marketplace. Implementation allows developers to operate with dockerized applications inside the cloud similar to the natively assumed workflows, whilst still benefiting on the platform’s inherent features.

docker support

If you want to configure Docker Native support on the platform, please contact your assigned technical account manager (TAM). Herewith, take into consideration that the platform should contain an environment region with Virtuozzo 7 virtualization for running native Docker containers in Jelastic.


Magento Managed Services Magento Managed Services

A Jelastic partner should have expertise in Magento hosting in order to offer managed services and high level of support for the customers. The users get access to the auto-scalable Magento Cluster package for hosting eCommerce projects.

magento hosting services

If you want to get the Managed Magento Services badge at Cloud Union, please inform your assigned technical account manager (TAM) about your experience with this application management.


Software-Defined Cloud Storage Software-Defined Cloud Storage

The platform is running on top of the fault-tolerant software-defined Cloud Storage. It is optimized for storing large amounts of data and provides replication, high-availability, and self-healing features.

software-defined storage

If you want to configure Software-Defined Cloud Storage support on the platform, please contact your assigned technical account manager (TAM).


Multi-Regions Multi-Regions

Multiple availability zones (environment regions) are configured on the platform and are available for end-users. Each region can vary in geographical location, cost, hardware quality & capacity, etc.

multi-region distribution

If you want to configure Multi-Region support within the platform, please contact your assigned technical account manager (TAM).


VPC Region VPC Region

A Jelastic hosting partner can provide a dedicated Virtual Private CloudVirtual Private Cloud installation within the platform available for specific enterprise-level customers. The offer includes dedicated hardware with custom domain, SSL certificates, customizable quotas and pricing (if required).

virtual private cloud

If you want to set up a dedicated Virtual Private Cloud and get a VPC badge at Cloud Union, contact your assigned technical account manager (TAM).


Windows VM

The platform offers support of the traditional virtual machines with Windows workloads. The Windows Server VMs can be installed from Jelastic’s dashboard in a similar way to the regular containers.

If you want to configure Windows VMs support within the platform, please contact your assigned technical account manager (TAM).

 


Silver Partnership Level Gold Partnership Level Platinum Partnership Level Partnership Level

Partnership level on the Jelastic Cloud Union depends on the revenue, technical knowledge of the team, quality of the support, and marketing activities. The exact criteria can be viewed in the image below.

partnership level

If you have questions about your Partnership Level or want to schedule support team certification, please contact your assigned technical account manager (TAM).